Science T-Shirt FAQs

Welcome to MySciGear™

… scientific apparel designed by scientists for scientists. We believe that every day in the lab is a new chance to stand up. Stand out. And make a difference.

Wear your science on your sleeve with MySciGear apparel … developed by scientists, for scientists. MySciGear™ t-shirts are more than a brand, it’s a lifestyle by MilliporeSigma that offers you a new way to stand out from the crowd—giving you a bold, proud voice to tell the world you are here to make a difference.

Beyond the lab, there’s a whole new world for you to explore. Make it yours. Go get your sci-gear on!

Frequently Asked Questions

When will my product(s) ship?

MySciGear™ merchandise will be shipped within 2-10 business days once payment has been processed.

What countries do you ship to?

We ship anywhere in the USA.

What is my shipping cost?

We ship to all 50 USA states. Our flat-rate shipping and handling fees apply regardless of order size or weight. In some cases, the flat-rate charge may exceed actual shipping costs.

What if something doesn’t fit me?

MySciGear™ apparel sizes are based on manufactured product sizes. Quantities are limited, so please refer to our size chart to determine your correct size. If you need to change your profile size for future orders, please contact our MySciGear Customer Service Department.

How do I update my profile?

If you’re already logged in, you’ll see a “My Account” link in the upper right, follow that link to update your profile.

If you’re not logged in, the link in the upper right will say “Log In.”

Once you log in you’ll be redirected to your “My Account” page, where you can update your address information, payment methods and account details.

What’s the return policy?

All orders are final and are not refundable unless damaged.  Sizes are shipped based on your personal profile. If you received an incorrect item or size due to our mistake, a refund will be processed within 2-3 business days.  Please contact our MySciGear Customer Service Department.

What if my order is delivered damaged?

MySciGear™ Customer Service Department is available to assist you should a problem arise with your order.  Please inspect your package immediately upon receipt and notify us promptly of any damages or discrepancies.  We will do our best to replace any damaged item(s). Due to limited quantities available we may elect to refund you for the full product or entire box cost if we cannot replace the item(s) that were damaged.  Email us

What are my Privacy Rights? is part of the life science business of Merck KGaA, Darmstadt, Germany operates as MilliporeSigma in the U.S. and Canada. Our privacy policy can be found by clicking here.

What are your Terms & Conditions?

By using the Website, ordering Products, creating an account or Profile or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference.

You can read the full Terms and Conditions here.

What if I still have questions?

Please send us an email and we’ll be happy to help. Please note our support team hours are 9:00AM – 3:00PM (CST) Monday – Friday.  Our goal is to get back to you ASAP, but please allow 24-48 hours for us to respond.

© 2019 Merck KGaA, Darmstadt, Germany and/or its affiliates. All Rights Reserved. MilliporeSigma, the vibrant M, and MySciGear are trademarks of Merck KGaA, Darmstadt, Germany or its affiliates. Detailed information on trademarks is available via publicly accessible resources.